PartnerSolutions is a collaboration among government entities in various areas of the state that is housed at Stark County Mental Health & Addiction Recovery. Formed in the late 90s, this group of mental health and alcohol/drug addiction service boards saw an opportunity to share the staffing services necessary to effectively process claims, which had previously been done by a statewide system that is no longer operational. This model allows for leading expertise in technology, software/hardware, reporting, data analysis, network support services and more, while the economies of scale drive affordability for all in the consortium.

In short, processes and IT functions are streamlined while access to data to inform decisions is expanded.  

To extend its mission to support mental health and substance use resiliency and recovery, Stark County Mental Health & Addiction Recovery created the PartnerSolutions department in 1999 to provide administrative services, IT, claims, enrollment, and other services to Mental Health and Recovery boards in Northeast Ohio. PartnerSolutions now collaborates with 15 boards serving 22 counties across Ohio to provide smart databases, electronic systems, and more solutions that support a full range of health care provider, patient and community needs.